Frequently Asked Questions

Technical Questions

Yes. We unlock blacklisted devices, but stolen, or fraud-reported devices may be unlocked for special cases only. Our services are strictly for legally owned devices.

Yes, most carrier unlocks are permanent. However, certain iCloud and FRP unlocks may be temporary if the device is updated or reset—if that applies, we’ll inform you before service begins.

No, most unlocking methods are non-destructive and preserve your data. However, for certain system locks (like Android FRP), a full reset may be required.

Not at all. We guide you step-by-step through the process, and most unlocks are handled remotely. All you need is basic access to a computer or your device.

Yes. We support devices from most global regions and networks. Simply provide your IMEI and carrier details, and we’ll confirm compatibility.

Yes, we offer MDM removal services for corporate or supervised iPhones and iPads, depending on the model and iOS version.

Typically, we need your device’s IMEI or serial number, brand, model, current lock status (iCloud/FRP/Carrier), and sometimes a screenshot for verification.

No. Our unlocking methods are official and remote. They do not affect your warranty or Apple/Google support eligibility.

We only unlock devices that are not lost or stolen. Our services are intended for legitimate device owners. You are responsible for complying with your local laws.

Carrier unlocks remain active after updates. However, iCloud/FRP bypasses may be lost if the phone is reset or updated—unless a full (MEID-based) unlock was done.

A blacklisted phone is a device reported lost, stolen, or associated with unpaid bills. It’s blocked from connecting to most carrier networks locally or internationally.

Yes, in many cases we can remove a device from the blacklist, depending on the reason (e.g., unpaid bills vs. reported stolen) and the original carrier/country. Each case is evaluated individually.

You can use our Blacklist Check service by entering your IMEI. We’ll tell you if your device is blacklisted in a few hours.

Yes, once successfully removed from the blacklist, your phone will be usable again on compatible networks globally—unless it’s still locked to a specific carrier.

Yes, if successfully removed, the blacklist status will not return unless the device is reported again in the future. We only offer removal for legally owned devices.

You can find your IMEI number by dialing *#06# on your phone’s dial pad—it will appear on the screen automatically. Alternatively, you can find it in your device settings:

  • iPhone: Settings > General > About

  • Android: Settings > About Phone > Status > IMEI Information
    You can also check the original box or SIM tray of your device.

Commercial Questions

We accept cryptocurrencies using Binance Pay, including Bitcoin, USDT, Ethereum and more.

If your device meets all service requirements and we fail to unlock it, you will receive a full refund as per our Refund Policy.

You’ll receive an email (or Telegram message, if requested) with confirmation and detailed instructions as soon as your unlock is successful.

No. The price you see at checkout is final. No additional charges or surprise costs.

Yes. If you’re a phone shop, reseller, or have multiple devices to unlock, contact us for special pricing and partnerships.

Support is available daily during our business hours. We aim to respond within a few hours. For urgent cases, Telegram or email is the fastest way to reach us.

After purchase, you’ll receive a tracking order ID. You can check progress by contacting us via email or Telegram.

Yes! You can earn commissions by referring others to our services. Contact us to join our affiliate program.

Cancellations are only accepted before we start the unlock process. Once processing has begun, the service is considered delivered.

Absolutely. We follow strict data protection practices. Your information is used only for completing your unlock and is never shared with third parties.

We accept only cryptocurrencies because some mobile carriers actively oppose third-party unlocking services—even when the customer is the rightful owner of the device. As a result, platforms like PayPal and Stripe often restrict or flag our payment accounts, despite our strict terms of service. Additionally, companies like Google and Apple don’t always offer practical solutions for users who are locked out of their own devices. Cryptocurrency allows us to continue providing secure, reliable unlocking services without interruption.